OverviewThe Transfer Center RN coordinates the successful transfer or bed placement of patients entering UF Health St. Johns. Ensures patients are assigned rooms in an expedient manner by communicating effectively with the surgery department, nursing units, physician offices, and outlying facilities to ensure appropriate transfer and placement of patients. Gives high priority to customer service and complete customer satisfaction
Responsibilities- Anticipates admission needs and communicates findings with the transferring department, nurse or facility and collaborates to obtain optimal patient flow across the system.
- Assigns initial bed placement and establishes bed assignments based on documented assessment, patient and bed attributes, isolation and identified risks.
- Collaborates across all disciplines to coordinate patient transfers, including disposition, ambulance transportation (internal and external), specialist referrals, etc. Coordinates the successful transfer and placement of patients across MHS.
- Follows established documentation protocols for transfer and bed placement in the EMR to ensure adequate patient safety standards are met.
- Serves as an expert in Emergency Medical Treatment and Labor Act (EMTALA) and intervenes including escalation to leadership, as needed. Follows established protocols for interfacility transfer acceptance and escalates to direct report or Administrator On Call (AOC).
- Remotely engages with facility staff to monitor and document transfer need: communicates patient condition to sending or receiving providers and facilities. Consults other disciplines based upon patient needs, e.g., infection control, equipment needs, nutritional, functional, pain, social and skin integrity.
- Accurately completes effective and expedient placement of patients from all nursing units with emphasis on the ED, ICU, Post Anesthesia Care, Cardiac Care, Cath Lab, and external transfers. Utilized the chain of command to advocate for a patient in need of priority admission or transfer to higher or lower levels of care that are beyond the scope of practice for the facility, specialists, etc. (e.g., STEMI, stroke, trauma alert).
- Plans, implements, and evaluates patient needs based on reported assessment to optimize outcomes and maximize available resources. Remotely triages using Critical Care or Emergency Department experience to identify patient care needs providing expert and timely recommendation for correct facility transfer based on patient’s acuity, services required, condition, circumstances, and area facility capacity and capability matrixes.
- Performs all other duties as assigned by management within job scope.
QualificationsRequired Education:
Required Experience:
- 3 years emergency medicine or critical care RN experience
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